Privacy Policy

Effective Date: September 15, 2025

Karpov Ballet Academy (“KBA,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of parents/guardians and their children. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (karpovballetacademy.ca), register for our programs, or interact with us through digital channels.

1. Information We Collect

We collect personal information provided by parents or legal guardians, not directly from children. This may include:

• Parent/guardian name
  
  
• Contact details (email, phone number, address)
  
  
• Student’s name, age, and program selection
  
  
• Other information voluntarily submitted through registration or inquiry forms
  
  

2. How We Use Information

We use the information collected for purposes including:

• Registering students in trial or regular ballet programs
  
  
• Communicating with parents/guardians about classes, schedules, and academy updates
  
  
• Providing customer support and responding to inquiries
  
  
• Sending marketing and informational emails (with the option to unsubscribe)
  
  
• Conducting remarketing campaigns through digital advertising platforms
  
  
• Analyzing website and campaign performance to improve services
  
  

3. Tracking and Cookies

Our website uses tracking technologies, including Google Analytics, Google Tag Manager, Meta (Facebook) Pixel, and other remarketing tools. These tools use cookies and similar technologies to:

• Measure website performance and user interactions
  
  
• Deliver targeted advertising to visitors who have interacted with our website
  
  
• Improve marketing effectiveness
  
  

You can disable cookies through your browser settings; however, some website features may not function properly without them.

4. Data Sharing

We do not sell or rent personal information. Information may be shared with trusted third-party service providers for the purposes of:

• Email marketing and communications
  
  
• Customer relationship management (CRM)
  
  
• Advertising and analytics services
  
  

All third parties are contractually required to protect personal information and use it only for authorized purposes.

5. Data Retention and Security

We retain personal information only as long as necessary for registration, communication, and marketing purposes, or as required by law.
We implement appropriate safeguards, including password protection, limited staff access, and secure storage measures, to protect personal data from unauthorized access, disclosure, or misuse.

6. Children’s Privacy

We do not collect personal information directly from children. All information is collected from parents or legal guardians for the purpose of student registration and program participation.

7. Your Rights

Parents and guardians have the right to:

• Request access to the personal information we hold
  
  
• Request correction or deletion of their information
  
  
• Withdraw consent to receive marketing communications
  
  

To make a request, contact us at info@karpovballetacademy.ca.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

9. Contact Us

For questions, concerns, or privacy requests, please contact us:

Karpov Ballet Academy
Email: info@karpovballetacademy.ca